Frequently asked questions
Orders & payment
Add products to your order, enter your delivery details and place the order. We email a confirmation with our bank details.
By bank transfer — NEFT, RTGS, IMPS, UPI or SWIFT for international payments. Mention your order number in the transfer and reply with the reference.
Custom, made-to-order and newer décor, Vastu and wellness pieces are priced per order. You can still add them to your order; we email the price before you pay.
Online checkout is coming soon. For now, please pay by bank transfer or UPI to the details in your order email.
Frequently asked questions
Bulk, custom & shipping
Most candles from 50 pieces, tins and favours from 100, gift boxes from 25.
Yes — request a sample box; the charge is adjusted against your order.
Yes, worldwide. See worldwide shipping.
Send us a photo within 48 hours of delivery and we will replace it. See shipping & returns.