This policy explains how Avnika Creations ("we") handles personal information collected through this website.

What we collect

When you place an order or send an enquiry we collect your name, email, phone number, company (if given), delivery address and the details of your request. We also record basic, cookie-free visit statistics (pages viewed, approximate location from IP address, device type) to improve the website.

How we use it

To process and deliver your order, send order emails and bank details, reply to enquiries, prepare quotations, and — only if you ask — send news about new products. We do not sell or rent your information.

Sharing

We share delivery details with courier partners, and use an email provider to send messages. Analytics cookies are used only with your consent.

Retention and your rights

Order records are kept as required for accounting and tax. You may ask us to access, correct or delete your personal information by writing to the email on our contact page.